Privacy Policy

Effective Date: July 1, 2026  |  Last Updated: July 1, 2026

1. Introduction and Who We Are

Welcome to Hangry Joe's. We are a food business operating in the United States, and we are committed to protecting the privacy and security of our customers, website visitors, and anyone else who interacts with our services. This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act, among other applicable regulations.

Throughout this Privacy Policy, references to "Hangry Joe's," "we," "us," or "our" refer to the business operating under the name Hangry Joe's. References to "you," "your," or "user" refer to any individual who accesses our website, places an order, signs up for our services, or otherwise interacts with us.

Our primary point of contact for all privacy-related matters is:

By using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

2. Information We Collect

We collect various categories of personal and non-personal information in the course of operating our food business and website. The types of information we collect depend on how you interact with us.

2.1 Personal Information You Provide Directly

When you interact with Hangry Joe's, you may voluntarily provide us with the following categories of personal information:

• Identity Information: Your full name, username, or similar identifiers.
• Contact Information: Email address, phone number, mailing address, and delivery address.
• Account Credentials: Username and password when you create an account on our website.
• Order Information: Details of food orders you place, including items selected, special dietary requirements or preferences, and order history.
• Payment Information: Credit or debit card details, billing address, and other financial information necessary to process payments. Please note that payment card data is processed securely through third-party payment processors and is not stored directly on our servers.
• Communications: Content of messages you send us through contact forms, email, live chat, or other communication channels, including feedback, complaints, and inquiries.
• Marketing Preferences: Your preferences regarding receiving marketing communications from us, including email newsletters and promotional offers.
• Survey and Promotional Responses: Information you provide when participating in surveys, contests, promotions, or loyalty programs.

2.2 Information Collected Automatically

When you visit our website at new-hangryjoes.click, we automatically collect certain technical and usage information through cookies and similar tracking technologies:

• Device Information: IP address, device type (desktop, mobile, tablet), operating system and version, browser type and version, unique device identifiers, and mobile network information.
• Usage Data: Pages viewed, links clicked, time and date of your visit, time spent on each page, referring URL, and navigation paths through our website.
• Location Data: General geographic location derived from your IP address. We may also collect more precise location data if you grant permission through your device settings, for example to facilitate delivery services.
• Cookie Data: Information stored in cookies, web beacons, pixel tags, and similar tracking technologies. See Section 8 of this policy for more information on cookies.
• Log Files: Server log files that record activity on our website, including access times, pages viewed, and error logs.

2.3 Information From Third Parties

We may also receive personal information about you from third parties, including:

• Social Media Platforms: If you connect your social media account to our website or interact with our social media pages, we may receive certain profile information as permitted by your privacy settings on those platforms.
• Analytics Providers: Third-party analytics services that help us understand how users interact with our website.
• Payment Processors: Confirmation and transaction data from payment processors to verify successful transactions.
• Delivery Partners: If we use third-party delivery services, we may receive information related to the fulfillment of your order.
• Advertising Partners: Information from advertising networks to help us serve relevant advertisements.

3. How We Use Your Information

Hangry Joe's uses the personal information we collect for specific, legitimate purposes related to the operation of our food business and the improvement of your experience. We do not use your information in ways incompatible with those described here without obtaining additional consent where required by law.

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including coordinating delivery or pickup.
• Managing your account and providing access to order history and preferences.
• Processing payments and issuing receipts or invoices.
• Responding to your inquiries, complaints, and customer service requests.
• Sending transactional communications such as order confirmations, shipping notifications, and delivery updates.
• Administering loyalty programs, promotions, contests, and special offers you have enrolled in.

3.2 Website Operation and Improvement

• Operating, maintaining, and improving the functionality, security, and performance of our website.
• Personalizing your website experience, including remembering your preferences, login details, and past orders.
• Conducting analytics and research to understand user behavior and improve our menu offerings and services.
• Testing new features and website updates before full deployment.
• Monitoring and preventing technical errors, fraud, and security breaches.

3.3 Marketing and Communications

• Sending you promotional emails, newsletters, and special offers about our food products and services, where you have opted in or where permitted by applicable law.
• Serving targeted advertisements on our website and on third-party platforms based on your browsing behavior and preferences.
• Conducting market research and customer satisfaction surveys.
• Notifying you about changes to our menu, policies, or services.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, by contacting us at [email protected], or by adjusting your account preferences. Please note that opting out of marketing does not affect transactional communications related to your orders.

3.4 Legal Compliance and Safety

• Complying with applicable laws, regulations, and legal obligations under United States federal and state law.
• Responding to lawful requests from government authorities, law enforcement agencies, and courts.
• Protecting the rights, property, and safety of Hangry Joe's, our customers, and the public.
• Investigating and preventing fraud, unauthorized access, and other illegal activities.
• Enforcing our Terms of Service and other agreements.

4. Sharing Your Information With Third Parties

Hangry Joe's does not sell your personal information to third parties. However, we do share your information with trusted third parties in specific circumstances as described below.

4.1 Service Providers and Business Partners

We share personal information with third-party companies and individuals who perform services on our behalf. These service providers are contractually obligated to use your information only as directed by us and to implement appropriate security measures. Categories of service providers include:

• Payment Processors: To securely process credit card, debit card, and other payment transactions.
• Delivery and Logistics Partners: To fulfill and deliver food orders placed through our website.
• Email Service Providers: To send transactional and marketing emails on our behalf.
• Website Hosting Providers: To host and maintain our website and data infrastructure.
• Analytics Providers: Such as Google Analytics or similar services, to analyze website traffic and user behavior.
• Advertising Networks: To serve targeted advertising on our behalf across various digital platforms.
• Customer Support Tools: Software platforms that help us manage customer service communications.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, regulators, law enforcement agencies, courts, or other third parties if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other lawful process under applicable United States federal or state law.
• Enforce our legal rights or defend against legal claims.
• Protect the safety of our customers, employees, or the general public.
• Prevent or investigate suspected fraud, security threats, or illegal activities.

4.3 Business Transfers

In the event that Hangry Joe's undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with other third parties not described above if we have obtained your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security

Hangry Joe's takes the security of your personal information seriously and implements a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

5.1 Security Measures We Implement

• Encryption: We use industry-standard Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website. Sensitive data such as payment information is encrypted both in transit and at rest.
• Access Controls: Access to personal information is restricted to authorized employees and contractors who need it to perform their job functions. All personnel with access to personal data are bound by confidentiality obligations.
• Secure Payment Processing: We use PCI-DSS compliant payment processors to handle all payment transactions, ensuring that your financial data is handled in accordance with the highest industry standards.
• Regular Security Assessments: We periodically review our information collection, storage, and processing practices to guard against unauthorized access.
• Incident Response: We maintain procedures for detecting, reporting, and responding to data security incidents, including data breaches, in compliance with applicable notification requirements under United States law.

5.2 Your Responsibility

While we take strong measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately at [email protected] if you suspect any unauthorized use of your account.

6. Your Rights and Choices

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Available to All Users

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (for example, where we are required by law to retain certain records).
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.2 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (effective January 1, 2023):

To exercise any of your California privacy rights, please submit a verifiable consumer request by emailing us at [email protected]. We will respond to your request within 45 days, with the possibility of one 45-day extension where reasonably necessary.

6.3 Rights Under Other State Laws

Various other U.S. states have enacted or are in the process of enacting comprehensive privacy legislation. If you are a resident of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas, Utah, or another state with applicable privacy laws, you may have rights similar to those described above. We are committed to honoring privacy rights as required by the laws of each state in which we operate. Please contact us at [email protected] to exercise any applicable state law rights.

6.4 How to Submit a Privacy Rights Request

To exercise any of the rights described in this section, please contact us using the following methods:

• Email: [email protected]
• Website: new-hangryjoes.click

We may need to verify your identity before processing your request. Verification may involve confirming information associated with your account or providing additional identifying information. We will not fulfill a request if we cannot verify that the requestor is the person about whom we collected information, or someone authorized to act on their behalf.

7. Data Retention

Hangry Joe's retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our internal data destruction procedures.

8. Cookie Policy Summary

Our website at new-hangryjoes.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve relevant advertisements. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device on subsequent visits and remember certain information about your preferences or browsing behavior. Similar technologies include web beacons (also known as pixel tags or clear GIFs), local storage, and session storage.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be switched off. They enable core functions such as page navigation, secure login, and shopping cart management. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent, and errors encountered. This data is used in aggregate form to improve website performance.
• Functionality Cookies: These cookies remember your preferences and choices (such as your preferred language and location) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests, limit the number of times you see an ad, and measure the effectiveness of advertising campaigns. They may be set by us or by our advertising partners.

8.3 Managing Your Cookie Preferences

You can manage your cookie preferences by adjusting your browser settings to refuse or delete cookies. Please note that blocking certain types of cookies may affect the functionality of our website. You may also opt out of interest-based advertising by visiting the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org or the Digital Advertising Alliance (DAA) opt-out page at www.aboutads.info.

For more detailed information about the specific cookies we use and how to manage them, please refer to our full Cookie Policy, which is available on our website at new-hangryjoes.click.

9. Children's Privacy

Hangry Joe's is intended for use by individuals who are 18 years of age or older. Our website, services, and food ordering platforms are not directed toward, and are not intended for use by, children under the age of 18.

We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and, if confirmed, promptly delete the relevant information from our records.

In addition to our own age requirements, we comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under the age of 13 without verified parental consent. Should we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information.

By using our website or services, you represent and warrant that you are at least 18 years of age. If you are under 18, you are not permitted to use our website or services.

10. International Data Transfers

Hangry Joe's is a United States-based food business, and your personal information is primarily collected and stored within the United States. However, some of our third-party service providers — including cloud hosting providers, analytics services, and marketing platforms — may process or store data in other countries.

If your personal information is transferred outside of the United States, we ensure that appropriate safeguards are in place to protect your information in a manner consistent with this Privacy Policy and applicable law. These safeguards may include:

• Using service providers that comply with applicable international data transfer frameworks recognized under U.S. law.
• Incorporating contractual clauses with service providers that require them to protect personal information to the same standard we apply.
• Ensuring that any third party that receives your personal information agrees to treat it with the same level of protection it receives under this Privacy Policy.

Please note that the legal protections applicable to personal data in other countries may differ from those available in the United States. If you have questions about international data transfers, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, social media platforms, or services that are not operated or controlled by Hangry Joe's. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.

Similarly, any social media sharing features on our website (such as Facebook Like buttons, Twitter share buttons, or Instagram links) may collect your IP address and other information, and may set cookies to enable proper functionality. These features are governed by the privacy policies of the respective social media platforms, not by this Privacy Policy.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to browser DNT signals in a standardized way, as there is no uniform standard for how such signals should be interpreted or honored under United States law at this time. However, you may manage your preferences through our cookie settings and the opt-out mechanisms described in Section 8 of this Privacy Policy.

California residents should note that under California law, businesses are required to disclose whether they honor DNT signals. As stated, we do not currently alter our data collection practices in response to DNT signals, but we do provide alternative opt-out mechanisms as described in this policy.

13. FTC Act and Consumer Protection Compliance

Hangry Joe's is committed to complying with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce. Our privacy practices are designed to be transparent, fair, and consistent with the representations we make to consumers. We do not engage in deceptive data collection or data use practices, and we honor the commitments made in this Privacy Policy.

If you believe that our privacy practices are deceptive or unfair, you have the right to file a complaint with the Federal Trade Commission (FTC). The FTC is the primary federal agency responsible for consumer protection in the United States and can be reached at:

14. How to File a Privacy Complaint

If you have a concern about how Hangry Joe's handles your personal information, we encourage you to contact us first so that we can address your concern directly and promptly.

14.1 Contacting Hangry Joe's

To file a privacy complaint or inquiry with us, please contact our privacy team at:

We will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 30 days. If your complaint is complex, we will keep you informed of our progress and the expected timeline for resolution.

14.2 Filing a Complaint with a Regulatory Authority

If you are not satisfied with our response to your privacy complaint, or if you believe we are not handling your personal information in accordance with applicable law, you have the right to file a complaint with the relevant regulatory authority. In the United States, this includes:

• Federal Trade Commission (FTC): For general consumer protection and privacy matters at the federal level. Visit www.ftc.gov.
• California Privacy Protection Agency (CPPA): If you are a California resident, you may file a complaint regarding violations of the CCPA/CPRA with the California Privacy Protection Agency at cppa.ca.gov.
• Your State Attorney General: Depending on your state of residence, your state Attorney General's office may have authority to investigate privacy violations. You can find contact information for your state's Attorney General at www.naag.org.

15. Changes to This Privacy Policy

Hangry Joe's reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at new-hangryjoes.click with a new effective date prominently displayed at the top of the page.
• Sending an email notification to the email address associated with your account (where applicable).
• Displaying a prominent notice on our website for a period following the update.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices in general, please do not hesitate to contact Hangry Joe's using the information below. We are committed to addressing your privacy inquiries promptly and transparently.